Refund and Returns Policy

Effective Date: January 6, 2025
Address: 2150 Rosa Rd #C11B Schenectady, New York
Contact: (518) 280-4547 | info@giglenapo.com

Introduction GigleNapo values customer satisfaction. This policy outlines eligibility and procedures for returns and refunds.

1. Eligibility for Returns Returns are accepted for unused, undamaged items in their original packaging within 30 days.

2. Non-Returnable Items

• Final sale items

• Gift cards

• Perishable goods

3. How to Initiate a Return

• Contact info@giglenapo.com with your order number and reason for return.

• Follow instructions provided by our support team.

4. Refunds Refunds are processed within 7-10 business days after the returned item is inspected.

5. Exchanges Defective items are eligible for exchange with replacements shipped at no extra cost.

6. Return Shipping Costs Return shipping costs are covered by customers unless the return is due to an error on our part.

7. Amendments GigleNapo reserves the right to update this policy as needed. Changes will be posted on our website.