Sales Policy for Giglenapo

Effective Date: March 17, 2025

Welcome to Giglenapo! We are delighted to offer you an exceptional shopping experience. To ensure a seamless process for our valued customers, we have outlined our Sales Policy below. By placing an order with us, you agree to abide by the terms and conditions set forth in this policy.

1. Order Process

At Giglenapo, we strive to make the ordering process as easy and efficient as possible. To place an order:

  • Online Orders: Visit our website www.giglenapo.com, browse through our menu, and select the items you would like to purchase. Once you have made your selection, proceed to checkout and provide your delivery details and payment information.

  • In-store Orders: You are also welcome to visit our physical location at 2150 Rosa Rd #C11B Schenectady, New York to place your order in person.

After your order is confirmed, you will receive an order confirmation email with the details of your purchase.

2. Pricing and Payment

  • Pricing: All prices displayed on our website are in U.S. Dollars (USD) and are subject to change without prior notice. Prices are valid at the time of your order and will not be adjusted after payment is completed.

  • Payment Methods: We accept various payment methods including credit cards (Visa, MasterCard, American Express) and PayPal. Payment must be made at the time of order. Please ensure that all payment details are correct to avoid delays.

3. Product Availability

While we strive to keep our product availability up-to-date, some items may be temporarily out of stock due to high demand or supply issues. If an item you’ve ordered is unavailable, we will notify you promptly and offer alternatives or a refund.

4. Shipping and Delivery

  • Delivery Areas: We provide delivery services to specific locations. Please check the delivery section on our website to confirm if we deliver to your area.

  • Shipping Fees: Shipping fees will be calculated during checkout based on your delivery location, order size, and weight. We occasionally offer free shipping promotions, which will be reflected during the checkout process.

  • Estimated Delivery Time: We aim to process and dispatch orders within 1-2 business days. Delivery times will vary based on your location and the shipping method selected at checkout. Please note that delivery times may be affected by external factors such as weather or carrier delays.

  • Tracking: Once your order has been shipped, you will receive an email with tracking information to monitor the progress of your delivery.

5. Cancellations and Modifications

We process orders quickly to ensure fast delivery. If you wish to cancel or modify an order, please contact us immediately at info@giglenapo.com. If your order has not yet been processed, we will do our best to accommodate your request. However, once your order is shipped, it cannot be modified or canceled.

6. Returns and Refunds

At Giglenapo, we want you to be fully satisfied with your purchase. For information regarding returns and refunds, please refer to our Returns and Refund Policy.

7. Customer Service

We are committed to providing excellent customer service. If you have any questions or need assistance, feel free to contact us:

8. Privacy and Security

We respect your privacy and are committed to keeping your personal information secure. For more information on how we protect your data, please read our Privacy Policy.

9. Limitation of Liability

While we make every effort to provide accurate product descriptions and ensure the availability of our items, Giglenapo is not liable for any inaccuracies in product details or delays caused by factors beyond our control, such as shipping delays, weather, or technical issues.

10. Terms and Conditions

By placing an order with Giglenapo, you agree to the terms outlined in this Sales Policy. We reserve the right to update or modify this policy at any time. Any changes will take effect immediately once posted on our website.

Giglenapo Location:

This Sales Policy is effective as of March 17, 2025. Please check this page regularly for updates or changes to the policy.